Privacy Policy for HavenAxis

Effective Date: September 1, 2025

1. Definitions

For the purposes of this Privacy Policy:​

"Personal Information" refers to any data that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular user or client. This includes, but is not limited to, personal identifiers (e.g., name, email address), browsing activity, geolocation, and commercial activity.

"Confidential Information" refers to non-public, sensitive, or proprietary data provided by a client for use within our services. This includes, but is not limited to, inspection reports, proprietary workflows, sensitive uploaded documents, and any other data designated by the client as confidential or reasonably understood to be confidential.

"Geolocation Data" refers to the geographic location of a user or device, which may be collected via GPS, IP address, or other means. Users may have the option to disable location tracking via device settings.

"Professional Information" includes details about your job, role, company name, and industry affiliation.

"Commercial Information" refers to records of products or services purchased, considered, or otherwise related to your interactions with HavenAxis.

2. Introduction

Welcome to HavenAxis. We are committed to protecting your privacy and ensuring the security of your Information and Confidential Information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you engage with our services.

3. Personal Information We Collect

We collect Personal Information to deliver and improve our services. The types of Personal Information we collect depend on your interaction with us and may be categorized as follows:

a. Information You Provide Directly:

Personal Identifiers: Such as your name, email address, postal address, and phone number when you create an account, contact support, or complete a form.

Professional Information: Such as your job title, company name, and industry.

Commercial Information: Records of products or services purchased, obtained, or considered.

b. Information Collected Automatically:

Internet Activity: Such as your IP address, browser type, operating system, browsing history, search history, and information regarding your interactions with our website and services.

Geolocation Data: Physical location or movements, derived from your IP address or device settings. You may be able to disable the collection of this data via your device settings.

4. How We Use Your Personal Information

We use the collected Information for various purposes, including:

Delivering and maintaining our services.

Personalizing and enhancing user experiences.

Understanding and analyzing usage patterns.

Creating new features and functionality.

Communicating service updates or marketing promotions.

Processing transactions and managing client accounts.

Detecting and preventing fraudulent or unauthorized activity.

Complying with legal obligations.

5. How we Share Information

Sharing of Personal Information:

We may share your Information in the following scenarios:

Trusted Service Providers: With providers performing services on our behalf, such as payment processors, cloud hosting providers, and communication platforms, who adhere to strict confidentiality and security obligations.

Business Transfers: During mergers, acquisitions, or sales of business assets.

Legal Obligations: In compliance with lawful requests from public authorities.

Confidential Information Sharing:

We treat your Confidential Information with the highest level of care. We will not disclose, share, or sell your Confidential Information to any third party except in the following limited circumstances:

With Your Explicit Consent or at Your Direction: When you instruct us to share information with a third-party service or individual.`

As Required by Law: If we are required to disclose information in compliance with a subpoena, court order, or other lawful request from a public authority.`

6. Data Security

We implement and maintain reasonable and appropriate administrative, technical, and physical security safeguards designed to protect your Personal Information and Confidential Information from unauthorized access, use, or disclosure.This includes compliance with applicable data protection and privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.

While we employ robust technical and organizational safeguards, no method of transmission over the internet or electronic storage is entirely secure. In the event of a data breach, we will notify affected users as required by applicable laws and take appropriate remedial actions.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your Information:

Access: Request access to the personal data we hold about you.

Correction: Request the correction of inaccuracies in your data.

Deletion: Request deletion of your personal data.

Opt-Out: Opt out of certain uses or disclosures of your data.

If you are a California resident, you may also request details about:

The categories of personal data we collect.

The sources and purposes of data collection.

The categories of third parties with whom we share your data.

To exercise these rights, please contact us at support@havenaxis.com

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. All updates will be posted on this page with an updated effective date.

For material changes to this Privacy Policy, we will notify you by email or through an in-app notice at least 30 days before the changes take effect.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@havenaxis.com